Privacy Policy

Overview
Ecoms Genie AI (“Ecoms Genie AI, “we”, “our”, or “us”) respects the privacy of its users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our collaborative AI-driven tool. Please read this policy carefully. If you do not agree with its terms, please do not access the site or use our services.
Collecting Personal Information
When you use Ecoms Genie AI, we gather various types of personal data and other information, as detailed below.
Account Information
Examples: Name, email address, company affiliation, and profile picture. Purpose: To create and manage your Ecoms Genie account, provide updates, and offer customer support.
Activity Information
Examples: Ideas documented, collaborations, and interactions within teams. Purpose: To facilitate team collaboration, enhance AI-driven recommendations, and optimize user experience.
Device and Access Data
Examples: Browser version, IP address, device type, and cookies. Purpose: For site optimization, security, and aggregated usage analytics.
Communication
Examples: Feedback, queries, and interactions with customer support. Purpose: To address user concerns, improve our services, and provide assistance.
Use of Your Personal Information
We use your data primarily to facilitate the services offered by Ecoms Genie AI, such as:



Providing and enhancing our services. Responding to user inquiries and feedback. Sending updates, security alerts, and support messages. Monitoring and analyzing trends, usage, and activities. Sharing of Information We only share your information with third parties when necessary to provide our services, comply with the law, or protect our rights. Examples include: Service providers who assist with our business operations. Legal and law enforcement officials in case of a legal obligation. We never sell your personal information.
Cookies
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.
Data Retention
We store your personal data for as long as you have an account with Ecoms Genie. Once you deactivate your account, we will retain and use your information only as necessary to comply with our legal obligations.
Security
We prioritize the protection of your data and employ a variety of security measures, but remember that no method of electronic storage is 100% secure.
Your Rights
You can review, modify, or delete your personal data by logging into your Ecoms Genie account or by contacting us. Moreover, you have the right to opt out of marketing communications or revoke any consent you’ve previously given.
Minors
Ecoms Genie AI is not intended for individuals under the age of 13, and we do not knowingly collect data from minors without parental consent.
Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. You are advised to review this policy regularly.
Contact Us
For questions or concerns, please reach out to us at [email protected]. If unsatisfied with our response, you may contact the relevant data protection authority in your jurisdiction.